Refund policy

Items that are unopened, unused, and in as-purchased condition may be returned within 7 days of receiving the item.  The customer is responsible for the return shipping charges, unless an incorrect or damaged item was received.

We cannot accept returns without an order number or receipt.

We do not offer exchanges.

Open items will incur an additional 15% restocking fee.

The following items are not eligible to be returned:
  • Perishable items such as food or flowers
  • Sale items
  • Opened body care products such as lotion, perfume, etc.
  • Classes, but we may be able to issue store credit if unused

Please contact us by email at orders@gathernc.com to initiate a return or with any questions.